# Why Can’t I Receive Emails from Binance If you are not receiving emails sent from Binance, please follow the instructions below to check your email’s settings: 1\. Are you logged in to the email address registered to your Binance account? Sometimes you might be logged out of your email on your devices and hence can’t see Binance’s emails. Please log in and refresh. 2\. Have you checked the spam folder of your email? If you find that your email service provider is pushing Binance emails into your spam folder, you can mark them as “safe” by whitelisting Binance’s email addresses. You can refer to [**How to Whitelist Binance Emails**](https://www.binance.com/en/support/faq/360000444531) to set it up.Addresses to whitelist: * * * * * * * * * * * * * * * 3\. Is your email client or service provider working normally? You can check the email server settings to confirm that there isn’t any security conflict caused by your firewall or antivirus software. 4\. Is your email inbox full? If you have reached the limit, you won't be able to send or receive emails. You can delete some of the old emails to free up some space for more emails. 5\. If possible, register from common email domains, such as Gmail, Outlook, etc. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.futuregold.us/binance-education/email-issues/why-cant-i-receive-emails-from-binance.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.