> For the complete documentation index, see [llms.txt](https://docs.futuregold.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.futuregold.us/binance-education/two-factor-authentication/how-to-reset-sms-authentication.md).

# How to Reset SMS Authentication

**If you cannot receive SMS codes normally, you can choose to reset SMS Authentication by following these steps:**1. Click **\[Security verification unavailable]** 

.

![](https://public.bnbstatic.com/image/cms/article/body/202107/70297ceedfb416b4e3e0ab6262595441.png)

2\. Please select the unavailable security item and click **\[Confirm reset]** to go to the next step.

![](https://public.bnbstatic.com/image/cms/article/body/202107/5672b59c556246cb2e70017e10c17da9.png)

3\. Verify your request with your other available 2FA devices and click **\[Submit]**.

![](https://public.bnbstatic.com/image/cms/article/body/202107/7aaf6752412271ee1aa20a9e4f94e844.png)

4\. Enter your new phone number and click **\[Get code].** **Please note that your original phone number cannot be used again.** Click **\[Reset Now]**.The system will automatically send an SMS verification code to your new phone number. Please enter the code within 30 minutes.

![](https://public.bnbstatic.com/image/cms/article/body/202107/4c4bf64eead59f2b0e6aeaf6d91b2f8f.png)

5\. After clicking, follow the instructions on the page to complete the below verifications:

* Answering Security Questions:

![](https://public.bnbstatic.com/image/cms/article/body/202107/8275c49cc04efd9c589832a3f4417609.png)

* ID verification:

![1616.png](https://public.bnbstatic.com/image/cms/article/body/202107/733b1807dcd0c9c55d7932acfe841b98.png)

Click **\[Next]** to start the verification process.

![6.png](https://public.bnbstatic.com/image/cms/article/body/202107/7a89d5c27ef33558c2d1cc8bb7311cb4.png)

Please choose the country your ID was issued in and select ID type.

![7.png](https://public.bnbstatic.com/image/cms/article/body/202107/81c6e6aa75379f0f74b477ce5c33a5b2.png)

Upload the front page of your ID document.

![8.png](https://public.bnbstatic.com/image/cms/article/body/202107/ee6edec0cbc4b89edaac772166556427.png)

Upload the back page of your ID document.

![9.png](https://public.bnbstatic.com/image/cms/article/body/202107/19adaac0aa2ca591c13fd50586b2b087.png)

Shoot a picture of yourself with your face being clearly visible (we are not accepting screenshots or edited pictures).

![10.png](https://public.bnbstatic.com/image/cms/article/body/202107/ffc258bd6663d14574a5a5aaa2af9268.png)

* Face verification:

![](https://public.bnbstatic.com/image/cms/article/body/202107/66ed26c1acefd494c7fc093cc582fb88.png)

You can go through the process in the PC browser or by scanning the QR code with the Binance App.Open your Binance App and tap the **\[Scan]** button on the upper right corner of the homepage.

![](https://public.bnbstatic.com/image/cms/article/body/202107/2b6503d9c8854051211cf975f01870f8.jpeg)

6\. Once you completed the verifications, we will review your application as soon as possible. Please wait patiently.**Please note that different users will need to perform different verifications based on their account status.**